Degree Heating And Cooling Glastonbury Ct

Frequently Asked Questions About Degree Heating & Cooling, Glastonbury, CT

Welcome! We understand you may have questions about your heating and cooling needs in Glastonbury, CT. Degree Heating & Cooling is committed to providing top-notch service and reliable solutions. Here are some of the most common questions we receive.

Q: What services does Degree Heating & Cooling offer in Glastonbury, CT?

Degree Heating & Cooling offers a comprehensive range of HVAC services to residents and businesses in Glastonbury, CT. Our services include:

Heating: Furnace and boiler installation, repair, and maintenance. This includes natural gas, oil, and propane systems.
Cooling: Air conditioning installation, repair, and maintenance, including central AC and ductless mini-split systems.
Ductwork: Ductwork installation, repair, cleaning, and sealing. We ensure proper airflow and energy efficiency.
Indoor Air Quality: Installation and maintenance of air purifiers, humidifiers, dehumidifiers, and UV lights to improve the air you breathe.
Preventative Maintenance: Comprehensive maintenance plans to keep your HVAC systems running smoothly and efficiently, preventing costly breakdowns.
Emergency Services: 24/7 emergency repair services for heating and cooling systems. We're here when you need us most.
Commercial HVAC Services: Installation, repair, and maintenance of HVAC systems for commercial properties.

We are a full-service HVAC contractor, equipped to handle everything from routine maintenance to complex installations. Our goal is to keep your home or business comfortable year-round.

Q: How do I know if I need to repair or replace my furnace or air conditioner?

Determining whether to repair or replace your HVAC equipment can be tricky. Here are some key indicators to consider:

Age of the Unit: Furnaces and air conditioners typically last 15-20 years. If your unit is older than that, replacement may be a more cost-effective option.
Frequency of Repairs: If you're constantly calling for repairs, it's a sign that your system is nearing the end of its lifespan. Frequent repairs can add up quickly.
Increasing Energy Bills: As HVAC systems age, they become less efficient. A sudden spike in your energy bills could indicate a problem.
Uneven Heating or Cooling: If some rooms are too hot or too cold, it could be a sign of a malfunctioning system or inadequate ductwork.
Strange Noises or Smells: Unusual noises or burning smells coming from your HVAC equipment should be investigated immediately.
Reduced Airflow: Weak airflow can indicate a clogged filter, a problem with the blower motor, or ductwork issues.

The best way to determine whether to repair or replace your system is to schedule an inspection with Degree Heating & Cooling. Our experienced technicians can assess the condition of your equipment and provide you with honest and reliable advice. We'll consider the age, condition, and efficiency of your system to help you make the right decision for your budget and comfort.

Q: What are the benefits of a preventative maintenance plan with Degree Heating & Cooling?

Investing in a preventative maintenance plan for your HVAC system offers numerous benefits, saving you money and ensuring your comfort:

Improved Energy Efficiency: Regular maintenance ensures your system runs at peak efficiency, lowering your energy bills.
Extended Equipment Lifespan: Proper maintenance can significantly extend the lifespan of your furnace and air conditioner.
Fewer Breakdowns: Preventative maintenance helps identify and address potential problems before they lead to costly breakdowns.
Improved Indoor Air Quality: Maintenance includes cleaning components that can harbor dust, pollen, and other allergens, improving your indoor air quality.
Priority Service: Maintenance plan customers often receive priority service in the event of a breakdown.
Peace of Mind: Knowing that your HVAC system is properly maintained provides peace of mind and reduces the risk of unexpected issues.

Our comprehensive maintenance plans typically include:

Thorough inspection of all system components
Cleaning of coils, burners, and other parts
Lubrication of moving parts
Checking and tightening electrical connections
Testing of safety controls
Filter replacement

Contact Degree Heating & Cooling to learn more about our customized maintenance plans that fit your specific needs and budget.

Q: Do you offer financing options for new HVAC installations?

Yes, we understand that a new HVAC system is a significant investment. Degree Heating & Cooling offers financing options to help make your purchase more affordable. We work with reputable lenders to provide competitive rates and flexible payment terms.

Our financing options may include:

Low-interest loans
Deferred payment options
Special financing promotions

Contact us to discuss your financing options and find a plan that works for you. We're committed to making your comfort affordable.

Q: What brands of HVAC equipment do you install and service?

Degree Heating & Cooling installs and services a wide range of reputable HVAC brands. We choose brands known for their reliability, efficiency, and performance. Some of the brands we frequently work with include:

Carrier
Trane
Lennox
Goodman
Rheem
York
Mitsubishi Electric (for ductless systems)

We are experienced in working with various makes and models, allowing us to provide expert service regardless of the brand you have. Our technicians are continuously trained on the latest technologies and best practices.

Q: How quickly can I get a service appointment in Glastonbury, CT?

We understand that HVAC problems can be disruptive and require prompt attention. Degree Heating & Cooling strives to provide timely service to our customers in Glastonbury, CT. Our response time depends on several factors, including:

The time of year (peak seasons, such as summer and winter, tend to be busier)
The nature of the problem (emergency repairs take priority)
Our current scheduling availability

However, we make every effort to schedule appointments as quickly as possible. In many cases, we can offer same-day or next-day service. For emergency situations, we provide 24/7 emergency repair services.

Contact us by phone or through our website to schedule an appointment. Please provide as much detail as possible about the issue you're experiencing so we can dispatch the appropriate technician with the right tools and equipment.

Q: What should I expect during an HVAC service call from Degree Heating & Cooling?

When you schedule a service call with Degree Heating & Cooling, you can expect a professional and thorough experience. Here's what you can typically expect:

Arrival: Our technician will arrive on time and in a clearly marked company vehicle. They will be wearing a uniform and will present identification.
Initial Assessment: The technician will listen to your concerns and ask questions to understand the problem you're experiencing.
System Inspection: The technician will thoroughly inspect your HVAC system, including all relevant components, to diagnose the issue.
Explanation of Findings: The technician will clearly explain their findings to you, using understandable language (avoiding unnecessary technical jargon).
Repair or Replacement Options: The technician will provide you with options for repairing or replacing the affected components, along with associated costs.
Upfront Pricing: We provide upfront, transparent pricing before any work is performed, so you know exactly what to expect.
Professional Repair/Installation: If you approve the work, the technician will perform the repair or installation to the highest standards.
Testing and Verification: After completing the work, the technician will test the system to ensure it is functioning properly and efficiently.
Clean-Up: We take pride in leaving your home or business clean and tidy after completing the service.
Follow-Up: We may follow up with you after the service to ensure you are satisfied with the work performed.

We are committed to providing exceptional customer service and ensuring your complete satisfaction. Our technicians are highly trained, experienced, and dedicated to providing the best possible solutions for your HVAC needs.

Q: Does Degree Heating & Cooling offer services for ductless mini-split systems?

Yes, Degree Heating & Cooling offers comprehensive services for ductless mini-split systems. These systems are an excellent option for homes without existing ductwork or for providing targeted heating and cooling to specific areas. Our services include:

Installation: We can expertly install ductless mini-split systems, ensuring proper sizing and placement for optimal performance.
Repair: We can diagnose and repair a wide range of issues with ductless mini-split systems, including refrigerant leaks, compressor problems, and electrical faults.
Maintenance: We offer preventative maintenance services to keep your ductless mini-split system running efficiently and reliably. This includes cleaning coils, checking refrigerant levels, and inspecting components.
Cleaning: Regular cleaning of the indoor units is essential to maintain air quality and prevent the growth of mold and bacteria.

Ductless mini-split systems offer several advantages, including energy efficiency, quiet operation, and individual zone control. Our team is highly experienced in working with these systems and can provide you with expert advice and service.

We hope this FAQ has answered your questions about Degree Heating & Cooling in Glastonbury, CT. If you have any other questions or would like to schedule an appointment, please contact us today! We look forward to serving you.